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FAQ
Lionea Cars is one of the leading car rentals in Chennai, providing self-driving cars with a fleet of more than 35 cars. Our FAQ section is designed to answer common questions and provide useful information to our customers. Click here to find out more about our services and policies.
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What are the requirements to rent a car from Lionea Cars?To rent a car from Lionea Cars, you must be at least 23 years old and possess a valid driving license. You also need an original Aadhaar card with OTP receiving capacity on your mobile, plus either a corporate ID with email OTP verification or proof of owning a house with an EB bill in your Aadhaar name. A security deposit of ₹5000 is also required.
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Are there any additional charges or hidden fees?At Lionea Cars, we believe in transparent pricing. The rental cost includes the basic rate, taxes, and standard insurance. Any additional charges, such as for extra kilometers or late returns, will be clearly outlined at the time of booking. There are no hidden fees.
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What should I do in case of a breakdown or accident?In the unlikely event of a breakdown or accident, please contact our 24/7 customer support immediately. We provide roadside assistance and will ensure you receive prompt help. Our cars are regularly maintained to minimize such occurrences.
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Can I cancel my booking? What is the cancellation policy?Unfortunately, cancellations are not allowed at Lionea Cars, and the amount paid will not be refunded for any type of cancellation. We recommend carefully planning your rental period to avoid any inconvenience.
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How can I book a self-drive car with Lionea Cars?Booking a self-drive car with Lionea Cars is simple and convenient. You can book online through our website, call our customer service, or visit our office located on OMR, Chennai. To rent a car, you need to be aged 23 and above and must have an original Aadhaar card with OTP receiving capacity on your mobile. Additionally, you need either a corporate ID with email OTP verification or proof of owning a house with an EB bill in your Aadhaar name. A security deposit of ₹5000 along with the rental fees is also required.
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Can I rent a car for outstation trips from Chennai?Yes, you can rent a car from Lionea Cars for outstation trips. Our self-drive car rentals are perfect for exploring destinations beyond Chennai. We offer flexible rental packages to suit your travel needs, whether it's a weekend getaway or a longer vacation.
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Why should I choose Lionea Cars for car rentals?Lionea Cars offers a wide range of self-drive car rental options in Chennai, providing convenience, flexibility, and competitive pricing. Our vehicles are well-maintained, and we prioritize customer satisfaction by offering excellent service and support throughout your rental experience.
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How can I extend my rental period?If you wish to extend your rental period, please inform us at least 24 hours before your scheduled return time. Extensions are subject to availability, and additional charges may apply. You can contact our customer service team for assistance with extending your rental.
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Why should I choose Lionea Cars for self-drive car rentals in Chennai?Lionea Cars is a leading car rental company in Chennai, known for its extensive fleet of brand new vehicles, competitive pricing, and excellent customer service. Since 2013, we have been committed to providing a hassle-free and enjoyable self-drive rental experience. Choose us for reliable, convenient, and affordable car rentals in Chennai.
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What types of cars does Lionea Cars offer for rent in Chennai?Lionea Cars offers a wide range of self-drive rental cars in Chennai, including sedans, SUVs, hatchbacks, and luxury vehicles. Our fleet includes over 35 brand new cars from top brands, ensuring you have a comfortable and reliable ride for any occasion.
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What safety measures does Lionea Cars implement for COVID-19?Lionea Cars prioritizes your safety and has implemented strict hygiene protocols. All our cars are thoroughly sanitized before and after each rental. Our staff follows health guidelines, and we encourage contactless transactions to ensure a safe rental experience during the COVID-19 pandemic.
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